The enormous reach of the Internet and social media has made it possible for the reputation of any company or individual to be spread extremely rapidly, in a number of different ways. Nowadays, it might only take a few bad reviews about a company in order for it to acquire a reputation as an uncaring…
The Ultimate Guide to Social Media Analytics
There are over 3.8 billion social media users across the globe. As you can probably imagine, that’s a major reason why businesses want to be active on social, too. Businesses use social media to market, sell, and provide support to their target audience and customers as well as learn about and bond with them. The…