Category: Google My Business

What is Conversational Commerce and Why Does it Matter for Brands?

What is Conversational Commerce and Why Does it Matter for Brands?

Imagine walking into a store only to find there’s nobody to greet you. You walk through the store and can’t find anything. You have questions about products you’re interested in. But no one is there to answer. You leave empty-handed. Without conversational commerce, this happens online all the time. More customers are shopping online than…

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