Category: Google My Business

5 Ways to Personalize the Ecommerce Customer Journey for Better Returns

5 Ways to Personalize the Ecommerce Customer Journey for Better Returns

As people have adapted to an uptick in at-home working, online engagement has surged. In 2020, retail ecommerce sales grew 27.6% year over year, which totals $4.3 trillion. This opens up opportunities for ecommerce businesses but also presents the challenge of standing out. If you want to improve your customers’ experience, cultivate a connection with them,…

How to Manage Multiple Instagram Accounts from Your Desktop or Phone

How to Manage Multiple Instagram Accounts from Your Desktop or Phone

If you’re a social media professional or entrepreneur, you’ve likely wondered, “Can I manage multiple Instagram accounts?” Rest assured, you can. And it’s easier than you might think. In this post, we’ll explain exactly how to do it. Bonus: 14 Time-Saving Hacks for Instagram Power Users. Get the list of secret shortcuts Hootsuite’s own social…

Announcing Our Investment in OneSignal

Announcing Our Investment in OneSignal

A widening set of engagement channels are leveling the playing field for businesses of all sizes to bring customers back to their products. This is particularly true for modern software companies. Their products are increasingly reliant on non-product communication channels to drive awareness, engagement and customer success. For data-driven teams, this is particularly powerful: increases…

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