When the COVID-19 pandemic began, many consumers raced online to buy products they couldn’t get in-store. And, by July 2020, global retail ecommerce sites cumulatively saw a record 22 billion monthly visits. As brands scrambled to offer more products and services online, social media platforms — such as Facebook, Instagram, and WhatsApp –began rolling out…
Daily SEO Fix: Gaining Insight from Exported Moz Pro Data
Posted by M.Cole Gaining insight from data you’ve gathered is vital to the success of your SEO efforts, allowing you to monitor your performance over time and make strategic changes where necessary. One of the Moz onboarding team’s goals is to make sure you’re getting the most out of your Moz Pro data. Most of the time, that…
2020 Lessons Learned from Women Entrepreneurs
If you didn’t already know, we’re all about supporting women over here at Brainchild Studios, so International Women’s Day (IWD) is a big deal for us. It’s a day to celebrate the achievements of women all across the world and to continue the fight for women’s equality. This year’s IWD theme is “Choose to Challenge,”…
The Key Differences Between Customer Support and Customer Success
Customer support and customer success can be confusing for both beginners and experts alike. Both customer support and customer success teams are important for your brand’s ongoing growth and success, and the roles share similar skill sets. Yet, they are two very different things. It’s time to clear up the confusion around customer support and…