Category: Business Advice

How to Handle Upset Customers On the Phone

How to Handle Upset Customers On the Phone

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13 Tips To Turn Angry Customers Into Raving Fans If you work in customer service, you’re probably familiar with that phone call, the one we all dread, an upset customer who threatens to stop patronizing your business and leave a horrible review. If you handle the conversation poorly, you could lose a valued customer. And…

Maggi Pier
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